{"id":1188,"date":"2025-01-27T13:02:43","date_gmt":"2025-01-27T13:02:43","guid":{"rendered":"https:\/\/www.zadelman.com\/?page_id=1188"},"modified":"2025-04-14T10:01:03","modified_gmt":"2025-04-14T10:01:03","slug":"reparatie-en-garantie","status":"publish","type":"page","link":"https:\/\/www.zadelman.com\/nl\/service\/repair-and-quality\/","title":{"rendered":"Reparatieverzoek &amp; Garantieclaim"},"content":{"rendered":"<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:70vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#6d6b38\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-1363\" alt=\"Through the forest with Zadelman Modern Black leather &amp; Cognac leather\" src=\"https:\/\/www.zadelman.com\/wp-content\/uploads\/2025\/02\/20Zadelman_Modern_3.jpg\" style=\"object-position:52% 69%\" data-object-fit=\"cover\" data-object-position=\"52% 69%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-style-container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-style-column--float with-offset is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-704e782a wp-block-group-is-layout-constrained\">\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Reparatieverzoek &amp; Garantieclaim<\/h2>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Maak gebruik van onderstaand formulier om een defect in jouw Zadelman\u00ae fietszadel of accessoire te melden.<br>Zorg ervoor dat je een aankoopbewijs en\/of garantiebewijs mee stuurt. Zadelman zal je melding beoordelen en vervolgens contact met je opnemen.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.3%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-style-default is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.3%\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1186-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1186\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/nl\/wp-json\/wp\/v2\/pages\/1188#wpcf7-f1186-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/nl\/wp-json\/wp\/v2\/pages\/1188#wpcf7-f1186-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1186\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1186-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"contact-form\">\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Voornaam<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"firstname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Voornaam*\" value=\"\" type=\"text\" name=\"firstname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Achternaam<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"surname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Achternaam*\" value=\"\" type=\"text\" name=\"surname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Email<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Je E-mailadres*\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label>Land<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"country\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Belgium\">Belgi\u00eb<\/option><option value=\"The Netherlands\">Nederland<\/option><option value=\"Luxembourg\">Luxemburg<\/option><option value=\"Germany\">Duitsland<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Plaatsnaam<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"city\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City*\" value=\"\" type=\"text\" name=\"city\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Telefoonnummer<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"telephone\" aria-invalid=\"false\" placeholder=\"Phone number*\" value=\"\" type=\"tel\" name=\"telephone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Wanneer heb je je product gekocht<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"date-of-purchase\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-of-purchase\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label>Waar heb je je product gekocht?<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"bought-where\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"bought-where\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Online at zadelman.com\">Online at zadelman.com<\/option><option value=\"Online at zadelman.com partnershop\">Online at zadelman.com partnershop<\/option><option value=\"Bought in a Zadelman Reseller shop\">Bought in a Zadelman Reseller shop<\/option><option value=\"Other..\">Other..<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Indien van toepassing, wat was de naam van de winkel?<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"shop-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"city\" aria-invalid=\"false\" placeholder=\"Winkelnaam\" value=\"\" type=\"text\" name=\"shop-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label>Op welk product heeft de melding betrekking?<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Zadelman Leather Saddle\">Zadelman Leather Saddle<\/option><option value=\"Zadelman Accessory\">Zadelman Accessory<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label>Heeft het product nog garantie?<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"warranty\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"warranty\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Yes, ordered less than 2 years ago\">Yes, ordered less than 2 years ago<\/option><option value=\"No, I will opt in for a repair\">No, I will opt in for a repair<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<p><label class=\"hidden\">Beschrijf het probleem<\/label>\n\t\t<\/p>\n\t\t<div class=\"contact-form-field-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"the-issue\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beschrijf het probleem zo gedetailleerd mogelijk\" name=\"the-issue\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field\">\n\t\t<div class=\"contact-form-field-upload\">\n\t\t\t<p><label class=\"fileinput\"><br \/>\n<span class=\"fileinput-placeholder-explain\">Stuur ons de factuur en\/of het garantiebewijs<\/span><br \/>\n<span class=\"fileinput-placeholder-example\">invoice.pdf<\/span><br \/>\n<button class=\"fileinput-selecteer\" type=\"button\">Bijlage<\/button><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bestand\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.pdf,.dxf,.csv,.step,.doc,.docx\" aria-invalid=\"false\" type=\"file\" name=\"bestand\" \/><\/span><br \/>\n<\/label><span class=\"input-hint\">Vergeet ons niet de factuur en eventueel garantiekaart toe te sturen<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"contact-form-field-submit\">\n\t\t<p><label class=\"contactformsubmit\"><br \/>\n<span>Verstuur melding<\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Verzend melding\" \/><br \/>\n<\/label><span class=\"contact-form-field-submit-response\">We komen zo snel mogelijk met een reactie. Indien er aanvullende vragen zijn, neem dan contact op met service@zadelman.com<\/span>\n\t\t<\/p>\n\t\t<p><span class=\"contact-form-field-submit-response\">This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\">Privacy voorwaarden<\/a> and <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.<\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"nl\"\/><\/form>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.3%\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Repair Request &amp; Quality Claim Maak gebruik van onderstaand formulier om een defect in jouw Zadelman\u00ae fietszadel of accessoire te melden.Zorg ervoor dat je een aankoopbewijs en\/of garantiebewijs mee stuurt. Zadelman zal je melding beoordelen en vervolgens contact met je opnemen.<\/p>","protected":false},"author":4,"featured_media":0,"parent":1009,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1188","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/pages\/1188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":17,"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/pages\/1188\/revisions"}],"predecessor-version":[{"id":1454,"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/pages\/1188\/revisions\/1454"}],"up":[{"embeddable":true,"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/pages\/1009"}],"wp:attachment":[{"href":"https:\/\/www.zadelman.com\/nl\/wp-json\/wp\/v2\/media?parent=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}